# Corporate e-learning framework for an insurance-software company

[Source](https://listentosee.com/work/b11-corporate-elearning-framework)

Accepted course-packaging tools, reusable navigation and widgets, Spanish-language product training, and ongoing Captivate/LMS maintenance.

Client: A San Diego insurance-software company.

Historical engagement years: 2008–2010.

Sectors: Technology & media.

Related services: [Automation and Integration](https://listentosee.com/services/automation-and-integration).

Work stories describe separate historical engagements. Engagement years are not publication dates and do not imply a continuous contract. Preserve each story's distinctions between delivered work, tested implementations, previews, planning and later advice. Retain partner credits and the anonymized descriptions of private clients.

## Context

An insurance-software company's instructional design group needed reusable navigation and interactive components so Captivate-authored courses could work within its corporate learning-management system.

## Engagement

From 2008 to 2010 we developed and supported course-packaging tools, a menu framework and interactive components, with tracking requirements and documentation for the internal learning team.

## What we delivered

- A Course Packager, reusable widgets, navigation and LMS-compatible course tooling, with client acceptance in February 2009.
- Technical design and user documentation so instructional designers could assemble courses using a common framework.
- Support for a Spanish-language product-training course reported live in June 2009.
- Packager and Captivate upgrades, followed by exit-handling and navigation fixes supplied for testing in 2010.

## Outcome

The engagement progressed from a design proposal to accepted tooling and a published course. The instructional design team could reuse the technical framework while concentrating on course content, with follow-up maintenance as authoring tools and requirements changed.

A separate harassment-training proposal was halted for budget reasons and is not included among the delivered courses.

Generated images are illustrations, not photographs of actual client projects or evidence of delivery. Archive artifacts are separately identified on the source pages.